Customer Care
Shipping Information
All prices in Canadian dollars. Taxes calculated at checkout.
Shipping Options
Standard Shipping
From $8.95
Free on orders over $75
Delivery: 7–14 business days
Supplier Fulfilled
Express Shipping
$16.95
Delivery: 3–7 business days
Supplier Fulfilled
Fulfillment Network
Curvelle sources products from a global network of supplier partners. Orders may be fulfilled from any of the following regions depending on the item and availability. Your delivery estimate accounts for the fulfillment origin.
United States
Primary fulfillment hub. Most orders ship from US-based supplier warehouses, offering fast delivery to both Canada and the US.
Canada
Select items fulfilled from Canadian supplier locations. Orders dispatched domestically where available.
United Kingdom & Europe
Certain styles are sourced and fulfilled from EU and UK supplier partners.
Asia-Pacific
Some products are fulfilled directly from manufacturer partners in Asia. These orders may have longer lead times and are reflected in the Standard Shipping estimate.
All orders are shipped with a Canadian return address. For returns, use the prepaid Canada Post label provided by our team regardless of where the item was originally shipped from.
Discreet Packaging
All orders are shipped in plain, unmarked packaging. The outside of the box contains no reference to Curvelle or its contents. The return address reads “Curvelle” only on the shipping label.
Tax by Province
Canadian taxes (GST, HST, PST, or QST) are applied automatically at checkout based on your shipping address. Amounts shown below are for standard adult clothing items.
| Province | Tax | Note |
|---|---|---|
| Ontario | HST 13% | Combined federal/provincial |
| Quebec | GST 5% + QST 9.975% | 14.975% total |
| British Columbia | GST 5% + PST 7% | 12% total |
| Alberta | GST 5% | No provincial sales tax |
| Manitoba | GST 5% + RST 7% | 12% total |
| Saskatchewan | GST 5% + PST 6% | 11% total |
| New Brunswick | HST 15% | Combined federal/provincial |
| Newfoundland | HST 15% | Combined federal/provincial |
| Nova Scotia | HST 15% | Combined federal/provincial |
| P.E.I. | HST 15% | Combined federal/provincial |
| Yukon | GST 5% | No territorial sales tax |
| N.W.T. | GST 5% | No territorial sales tax |
| Nunavut | GST 5% | No territorial sales tax |
Children's clothing intended for those under 14 years old is zero-rated for GST/HST federally. Products in our “For Teens” section may qualify for a reduced tax rate depending on the item and province. The applicable tax will be calculated automatically at checkout.
Order Tracking
You will receive a shipping confirmation email with a tracking number once your order has been dispatched. Track your order at the carrier website or in your Curvelle account.
Questions about your order?
Contact us at support@curvelle.com. We respond within 1 business day.