Returns & Exchanges

14-Day Return Policy

We want you to love every purchase. If you are not completely satisfied, you may return eligible items (see below) in unworn, unwashed condition in their original packaging within 14 days of delivery for a full refund or exchange.

What Can Be Returned

The following items are eligible for return within 14 days, provided they are unworn, unwashed, and have all original tags attached:

• Bras and bralettes (unworn, tags attached, hygiene liner intact and unremoved)
• Shapewear and bodysuits (unworn, tags attached)
• Sleep and lounge items (unworn, with tags)
• Accessories (unopened, in original packaging)

Items returned showing signs of wear, washing, or with tags removed will not be accepted and will be returned to you at your expense.

How to Return

1. Email returns@curvelle.com with your order number and reason for return.
2. We will send you a prepaid Canada Post return label within 1 business day.
3. Pack the item securely in its original packaging if possible.
4. Drop off at any Canada Post location. Refunds are processed within 5 business days of receiving the item.

Exchanges

To exchange for a different size or colour, return the original item following the steps above and place a new order. We will prioritize processing your new order.

Defective or Incorrect Items

If you received a defective item or the wrong product, we will replace it at no cost and cover all shipping. Contact support@curvelle.com with a photo of the issue within 7 days of delivery.

Canadian Consumer Protection

Curvelle operates under the Consumer Protection Act (Ontario) and applicable provincial consumer protection legislation. You retain all statutory rights under these laws regardless of this policy. If your rights under applicable law exceed those described here, your statutory rights apply.